Managing Conflict in the Workplace • Lunch & Learn 5/20 CV
MANAGING CONFLICT IN THE WORKPLACE • LUNCH & LEARN
Wednesday, May 20, 2026 | 11:00AM – 1:00PM
Turn Workplace Conflict into Productivity: Master Communication That Works. Workplace conflict drains productivity, morale, and retention. Learn how to turn it into better communication, stronger teams, and real results. Expect a highly interactive workshop with real-world scenarios, role play practice, feedback and skill-building.
Key Takeaways
• Types and causes of conflict
• Your conflict management style—and its impact
• Communication skills that improve outcomes
• Managing conflict across generations
• Practical ways to prevent and resolve conflict
Boost productivity, retain employees, and strengthen teams. Limited space – register now!
INSTRUCTOR
Susan Long-Molnar, President, Managing Communications – Susan Long-Molnar is a regional consultant specializing in communications, marketing, and leadership strategy. With 11 years in corporate communications management roles at Sentara, Cox Communications, and USAA, she launched her firm in 2002. Utilizing her interactive and outcomes-oriented training approach, Susan helps businesses, non-profits, and government organizations grow through talent development and effective communication practices. A former teacher, she remains passionate about education and workforce development and serves on the Virginia Department of Education CTE Advisory Council. She also founded and hosts the Hampton Roads Regional Workforce CTE Forum and is the founder of the Southeast Virginia Women in Leadership Roundtable.
LOCATION
ABC-VA Central Virginia Training Facility
1600 E Parham Road, Richmond, VA 23228
COST
Members — $95
Non-members — $125
Lunch provided
CANCELLATION POLICY
Please note that a reservation constitutes a financial commitment unless cancellations are made in writing by 5PM on May 13, 2026. Substitutions are welcome at any time if the originally registered individual(s) are no longer available.
COURSE CONTACT
Contact Kristen Altermatt