Email & Texting Communications: Don’t Give Too Little • Lunch & Learn
EMAIL & TEXTING COMMUNICATIONS: DON’T GIVE TOO LITTLE • LUNCH & LEARN
Tuesday, March 24, 2026 | 11:30AM – 1:00PM
Don’t you hate getting three or four emails a day from the same person? How about when you really need to communicate with someone and you get ignored? Do you get stuck when you need to share difficult information?
Sometimes it is hard to even decide how to communicate information. We will dive deep into messaging through different delivery systems and how to determine which one to use.
Our Objectives
• Understand both communications channels to better determine how to communicate with employees, executives, and clients
• Learn to develop messages appropriate for each channel
• Identify individual communications weakness to improve
• Develop messages which capture your reader’s attention, build relationships, and create action
INSTRUCTOR
Susan Long-Molnar, President, Managing Communications – Susan Long-Molnar is a lifelong professional communicator with over 35 years of experience assisting business owners and their employees to communicate effectively so they exceed their business goals. Susan graduated from Eastern Kentucky University with a B.A. in Theatre Arts/Communications and a minor in English. She began a teaching career in 1976 after moving to Virginia Beach to teach at Princess Anne High School. After five years of entrepreneurship, she began an 11-year corporate jaunt in communications management, first at Sentara, followed by Cox Communications, then USAA and many other well-known brands.
LOCATION
ABC-VA Hampton Roads Training Facility
530 Independence Parkway, Suite 500, Chesapeake, VA 23320
COST
Members — $67
Non-members — $97
Lunch provided
CANCELLATION POLICY
Please note that a reservation constitutes a financial commitment unless cancellations are made 48 hours in advance. Substitutions are welcome at any time if the originally registered individual(s) are no longer available.
COURSE CONTACT
Contact Jamie Carrow